Get in Touch

Thank you for your interest in our certification and assessment services. We are happy to provide you with a non-binding cost estimate and ask you to please fill out the form below.

Please note: Fields marked with a (*) are required information.

You have questions about DQS CFS, certifications, specific customers or other topics? We gladly call you back.

Let us know what you think about us and about your experience with organizations certified by us.

Suggestions or Complaints? Tell us about it!

As a customer-oriented organization it is our goal to continuously offer the best service possible. It is crucial for us how we are perceived by our customers and other parties. Therefore we would like to ask you to share your experiences, also if it wasn’t as expected. We will then contact you to work on a common solution.


If you disagree with a decision made by DQS CFS GmbH, please address your written complaint to:

– Quality Representative –
August-Schanz-Str. 21
D-60433 Frankfurt am Main

or fill out the form below:

DQS CFS Complaint Process

Report a violation to DQS Holding GmbH. Your message will be treated confidentially. The contact form is available from the DQS Holding website here

Procedure for Product Recalls at Certified Sites

Many certification systems require immediate notification of the certification body in the event of a product recall. Contractually, this is already defined in the Specific Conditions for the Assessment of Management Systems and Product Certification as well as in the DIN EN ISO/IEC 17021 and DIN EN ISO / IEC 17065 standards.

Please notify us immediately in the event of any product recall. Please use the form below. We will then get in touch with you. All information will be treated confidentially.

Informing DQS of a product recall does not affect any other obligations to inform.

Report an unannounced IFS Audit here:



August-Schanz-Strasse 21
60433 Frankfurt am Main

Office hours

Mo. – Thu.8am – 5pm (UTC +1)
Fr.8am – 3pm (UTC +1)


Phone: +49 (69) 9 54 27 – 200
Fax: +49 (69) 9 54 27 – 111